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Frequently Asked Questions

BLUME HD & Blume PRO

What does the Auris bluMe HD music receiver offer?
Digital and analog connectivity,
up to 100 feet of range, high interference tolerance,
Audiophile-grade DAC,
Qualcomm® aptX HD, Qualcomm® CSR8675 chipset,
Bluetooth 5.0,
Simple, easy setup. Just Plug, Pair & Play.
What Does the Auris bluMe Pro HiFi Bluetooth Receiver offer?
  • Bluetooth- Bluetooth 5.0
  • Memory- Qualcomm® CSR8675 chipset
  • Developer board- ESS SABRE ES9028Q2M DAC
  • Media- High-end audio codecs Sony® LDAC | Qualcomm® aptX HD | aptX LL | aptX & AAC
  • Memory- Digital conversion chip Cirrus Logic CS8406
  • Connectivity- Digital & analog connectivity, up to 100 feet of range, and high interference tolerance.
  • WIFI tethering- Up to 100 feet of wireless range
  • Usb- Simple, easy setup. Just Plug, Pair & Play.
What is in the Product box?
  • Auris bluMe Pro HiFi Bluetooth Music Receiver
  • 2RCA to 2RCA Stereo Audio Cable
  • 3.5mm to 2RCA Splitter Cable
  • 100-240V USB Power Adapter
  • USB to USB-C Power Cable
  • Self-adhesive foot bumpers x 4,
  • Quick Start Guide.
What is the difference between the regular unit and the Pro Unit?

You can check the differences here, https://theauris.com/pages/blumepro-vs-blumehd

What devices are they compatible with?
They are compatible with Android devices, iPhone, iPad, PC, Tablet, PCs, MacBook, MacBook Pro, Echo Dot etc.
Can BluMe Pro run out of battery power or be recharged?
No, Auris bluMe pro hi-fi is neither powered by batteries nor rechargeable. It is powered by an AC adapter that works when connected to a power outlet.
What is in the BluMe HD product box?
  • Auris bluMe HD Hi-Fi Bluetooth Music Receiver,
  • 2RCA to 2RCA stereo audio cable,
  • 3.5mm to 2RCA splitter cable,
  • Power adapter with detachable USB to micro-USB cable,
  • Self-adhesive foot bumpers x 4,
  • Quick Start Guide.
Do they work well with Android phones?
Yes, they work well with Android phones.
Can they work with vintage stereo setup (receiver, turntable, and floor speakers)?
Yes, both they Regular unit & PRO unit are compatible with most vintage stereo receivers through their RCA inputs.

HOW TO USE?

I lost the manual for my device. Where can I find another?

You can download it here: https://theauris.com/pages/user-guides

Can this receiver be paired with 2 devices simultaneously? If so, how do you switch between both? Automatically or manually disconnect 1 device?

Yes The Pro Unit & Regular unit Long Range Bluetooth 5.0 music receiver support dual device connection. Below are the steps to connect the two devices:
Double-tap the Bluetooth button to enter pairing mode.

  1. Search for the device on your mobile device and connect.
  2. When connected, turn off the Bluetooth function on your first mobile device.
  3. Repeat the first step and connect the receiver with the second device, keep the device connected to the receiver.
    Turn on the Bluetooth function on your first device and let it connect to the receiver.
  4. The receiver is now connected to two devices. Should you need to disconnect any of the devices, turn off the device’s Bluetooth function or delete the device from your mobile device.
How is the device powered?
It comes with a power adapter with detachable USB to micro-USB cable. ( PRO: USB to USB-C Power Cable)
No additional purchase is necessary.
How do I rename the Bluetooth pairing name on an iPhone or iPad?
First, ensure that your iPhone is running iOS v14.2 or higher, and that your mobile device is connected to bluMe HD/bluMe Pro HiFi. Proceed to your phone’s settings, click on Bluetooth, tap on “name”, On the Name page, rename the device and then tap “Done.”
Can I use this with my television?
You can’t use this with your television as a transmitter. bluMe is just a receiver.
Can I easily access my music apps?
bluMe HD & bluMe Pro can play any audio source a Bluetooth enabled device can access, opening up a virtually unlimited universe of music to enjoy through your Hi-Fi audio system. So you’re always in control not just of the music that’s stored on your device but also access music streaming services such as Pandora and Spotify, internet radio stations, podcasts and even music libraries connected to a wireless home network…all instantly, wirelessly in Hi-Fi quality.

Auris Audifi

What does the Auris Audifi offer?
  • Wi-Fi and Bluetooth 5.0 connectivity
  • High-end audio codecs Qualcomm® aptX HD | aptX LL | aptX & AAC, ESS Sabre ES9023 DAC
  • Digital & analog connectivity
  • Sub-woofer Output
  • OLED Display
  • Hi-res audio streaming with access to Internet radio stations, cloud music services, and your own local music library.
What is in the product box?
  • Auris audifi HiFi Wireless Music Streamer
  • 2RCA to 2RCA stereo audio cable
  • 3.5mm to 2RCA stereo audio cable
  • Antenna (3dB) x 2
  • Power Adapter with 12V/1A DC input
  • Remote Control
  • Quick Start Guide.
Can the app control the volume output from an external RCA connected CD player?
Yes, the app can control the volume. The audifi also comes with a remote control that can be used to control the volume.
Does it enable me to stream music from my music library?
Stream from your music library or use the in-app music services, which include Spotify, Amazon Music, TIDAL, Qobuz, iHeartRadio, TuneIn, Napster and more using your iOS or Android phone. Use AirPlay to stream from any other music player or streaming service as you’re not stuck using one product app.
Can I control my audifi from another room?
Yes. Add additional audifi streamers to other music systems or your home theatre for multiroom sound, stereo pairing and multi-user capabilities. Control your music from anywhere in your home and play any song in any room or every room.

SALES

Is shipping free?
Yes, shipping is free.
What is the shop now, pay later offer with Klarna?

We’ve partnered with Klarna to provide you with easy payment options at checkout, so you can buy what you want anytime!
It’s smooth and simple. Select Klarna at checkout to buy now and pay later. Spread the cost of your purchase over time with a convenient, 4 interest-free instalment payment option. It is easy, safe to use, and you’re always covered by Klarna’s Buyer Protection .

How do I order in bulk for retail/or wholesale purposes?

Kindly contact our sales team at sales@theauris.com

The product I ordered did not work for me. Can I return it?

Yep! We want you to be fully in love with your Auris bluMe HD Long Range Bluetooth 5.0 music receiver and will accept products in lightly used/new condition in exchange for a refund. To read more about our return policy, go here

Still have a question?

If your question was not answered, please drop us a line at support@theauris.com